Help centre

Open Create Advert, then add the title, price, location, contact number, description and up to ten photos. Review everything before publishing.

Account adverts appear in your seller dashboard. For a password-only advert, open its edit page and enter the edit password generated when it was created.

Check your dashboard and search filters first. An advert may also have expired, been marked sold or been hidden after a report or moderation review.

Use clear photos, an honest condition, a realistic price and a specific Dudley-area location. Mention faults rather than leaving buyers to discover them.

No. You can create a password-managed advert without an account. A seller account makes it easier to manage multiple adverts, messages, reviews and your public profile.

Your chosen public name, profile image, biography, seller type, active adverts, ratings, reviews and public status updates may be visible.

Seller passwords are stored as secure hashes rather than readable text. Use a strong password that you do not reuse elsewhere.

Account deletion is available from supported account controls or by contacting the admin team. Deletion also removes related owned content where the feature supports it.

Open an advert and use the message option. You must be signed in so the conversation remains private and both people can return to it later.

The conversation participants can see the thread. Authorised admins may access information when needed for moderation, safety or support.

Used Dudley does not process payments. Avoid pressure to send deposits, gift cards or cryptocurrency, and inspect an item before paying whenever possible.

Used Dudley live auctions run for 60 minutes. Check the remaining time and current bid before taking part.

Auctions unlock for established sellers after five completed sales. This helps reduce throwaway auction listings.

If the reserve is met, the winning buyer and seller can be connected through messages. They remain responsible for checking the item and completing the transaction.

Favourites and recently viewed adverts are stored in your current browser. They are not connected to your seller account.

Clearing browser data, using private browsing or switching device/browser can remove locally saved items. Deleted adverts are also cleaned from recent history.

Use the report control on the advert page. Include a clear reason so the admin team can review the right issue.

Send the admin team a message through Contact. Choose “Site bug” and explain the page, device and what happened.

No. Used Dudley does not receive marketplace payments and cannot issue a buyer or seller refund. The people involved must resolve the transaction directly.